Customer Journey Map
deanpeters/product-manager-skillsA customer journey map helps you see your brand through your customer's eyes. It shows every step they take from first hearing about you to becoming a loyal fan. Use it to find problems and fix them.
The map covers stages like awareness, consideration, decision, service, and loyalty. For each stage you list actions, touchpoints, emotions, and KPIs. This helps your whole team work together.
This template is ready to fill in. You can use it with your marketing, sales, and product teams in about 20 to 30 minutes.
Add Customer Journey Map skill to your workflow
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mkdir -p .claude/skills/customer-journey-mapSource Repository
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