Heuristic Evaluation
owl-listener/designer-skillsA heuristic evaluation helps find usability problems in digital interfaces. An expert evaluator walks through the interface like a real user. They use a set of ten rules called Nielsen's heuristics to spot issues.
The evaluation covers screens, flows, and tasks. Each problem is documented with a severity score from 0 to 4. A score of 4 means it must be fixed before release. The evaluator also provides a recommendation to solve the problem.
Using multiple evaluators finds more issues. The goal is to improve the user experience before any real user testing begins. This saves time and money while making the interface easier to use.
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